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Auto-Renewal Terms

Thank you for choosing Keyly Pro. To keep your service uninterrupted, subscriptions renew automatically. The key points are below:

1. Subscription Mechanism and Billing Periods

Keyly Pro offers "Monthly" and "Annual" subscription plans. All payments are billed through the Apple App Store. Unless you cancel at least 24 hours before the end of the current billing period, Apple will automatically renew the subscription for the next period.

Free Trial Terms: If your chosen plan includes a free trial, your account will be automatically charged for the full subscription fee at the end of the trial period. To avoid being charged, you must cancel the subscription at least 24 hours before the trial ends.

2. How to Manage or Cancel

The developer cannot directly change or cancel your Apple subscription from our backend. You can manage it yourself by following these steps:

  • Open the Settings app on your iPhone or iPad.
  • Tap your Name / Apple ID at the top.
  • Tap Subscriptions.
  • Find Keyly and select it to cancel or manage the subscription.

3. Billing Timing

Renewal charges are typically initiated by Apple within 24 hours before the current subscription period ends.

4. Refund Policy

Keyly's subscription service is digital content delivered electronically. Under applicable Taiwan consumer rules, such content may be excluded from a 7-day cooling-off period once the consumer has agreed in advance. Refund requests must be submitted through Apple's official App Store refund process.

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